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Previous Incidents

[Resolved] Impact of AWS EAST Issues on Global 03 Operations

Began: Ended: Duration:
  • MIST GLOBAL CLOUD

Due to the ongoing AWS East service disruption, you may see sporadic impact on our Service Level expectation metrics and Insights telemetry not being rendered in the Mist portal UI. This is being observed on Global 03 environment only, and there is no disruption to the network devices ( AP/Switches/ WAN Edges) connecting to cloud, as well as no impact to end user/ end device client connections ( including Access Assurance) to the Mist environment for Global 03 despite the AWS East service degradation. We are sorry for this inconvenience and will keep you updated as we continue recovery.

The telemetry is now being rendered for the Service Level Expectation Metrics and Insights in the Mist portal UI for the last hour in the Global 03 environment. Thank you again for your patience.

No further notices from the past 7 days.
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